FAQ
Questions?
Here are the answers to what people ask us most.
Visit us
Are you open to the public, or is it order-only?
We have two locations open to the public: Marly (Calle 51 # 9-73) and Prado (Carrera 54 # 128-07). Drop by and take home whatever is available.
If you’re looking for a specific product, it’s best to order ahead. To check availability, message us on WhatsApp at 319 217 9525.
What are your opening hours?
Sat 8:00 a.m. – 5:00 p.m.
Sun takeaway only
Sat 9:00 a.m. – 5:00 p.m.
Sat 9:00 a.m. – 4:30 p.m.
Sun by advance reservation
Can I eat in?
Of course! Upstairs at Marly we have a room where you can try our products with hot or cold drinks. Take a look at the restaurant menu.
Are you pet-friendly?
At Felipan we love animals and we’re always happy when they visit, but we don’t yet have the right space to welcome pets.
Our products
What is sourdough?
It’s a living culture of flour and water where natural yeasts and bacteria live together. We feed it every day, and it ferments the dough slowly, giving the bread more flavor, a crisp crust and a moist crumb.
At Felipan we’ve been feeding our own starter since 2015. If you want to bake at home, we also sell sourdough starter.
What kinds of bread do you make?
Handmade breads to enjoy on their own or with a meal: from breads with no sugar or fat to breads that feel like dessert. Every one uses our sourdough starter. We also make cakes, cookies, pastries and envueltos. See the bakery menu →
What ingredients do you use?
Our laminated pastries are made with butter.
Do you have vegan or vegetarian options?
Everything at Felipan is vegetarian: we don’t use eggs or any kind of meat in our recipes. We do use dairy and dairy products.
Vegan products
Do you have gluten-free options?
These products contain no wheat flour:
They’re made in a space where wheat is also handled, so we can’t guarantee they’re completely gluten-free.
Do you have sugar-free products?
Yes:
How long do the products keep?
We don’t use preservatives, so they’re best enjoyed soon. To make them last longer, keep them in the fridge as soon as you get home.
Workshops and experiences
Do you offer classes or workshops?
Yes. We run custom baking workshops for one or two people, in person or online. There are sourdough workshops and cake and cookie workshops. See workshops →
Do you host special dinners?
Yes. We put together special gatherings at Marly: a get-together with friends, an afternoon onces or a romantic dinner. Message us on WhatsApp at 319 217 9525, tell us what you have in mind and we’ll plan it with you.
We also offer group experiencesfor 4 or more people: pizza, bread and pasta tastings, and a Cali-style menu. Book one day in advance. See experiences →
Orders and payments
Can I order online?
Yes. You can order in the Orders section and pick up at Marly or Prado, or get it delivered. We dispatch every day and ship throughout Colombia. How shipping works →
Do you ship outside Bogotá?
Yes, we ship throughout Colombia. Message us on WhatsApp at 319 217 9525 to arrange shipping to your city. Keep in mind our products are fragile and perishable: we’ll recommend the ones that travel best. More about shipping →
What payment methods do you accept?
Credit and debit cards, at our shops as well as for online and WhatsApp orders.
Can I order for a special date?
Yes. Schedule your order for the day you need it, here on the site or on WhatsApp at 319 217 9525. Cakes must be ordered 24 hours in advance.
Do you have gifts or boxes?
Yes. We have boxes in different sizes so products arrive safely and look great, the Colombia Selection for corporate gifts, and gift cards. Find them in Orders.
Companies and partners
Do you do catering?
We don’t offer catering, but we do prepare products for company and event snacks. Message us and we’ll tell you the options.
Could you make private-label products for my brand?
We develop custom products for companies and brands. Tell us about your project on WhatsApp at 319 217 9525 or at info@felipan.com and we’ll look at it with you.
If you’d like to distribute Felipan or grow with us, see the ways to partner with us →
Message us on WhatsApp